Services
Ways to work together
Most people arrive with a situation, not a service. The four services below are simply different tools for the same first step: understanding what is actually happening. You do not need to pick one before you reach out.

Michele Smith, MHA, PCC
You work with Michele herself
There is no bench of junior coaches behind this door. Every session, every workshop, every offsite is Michele, twenty years of operations and leadership work, an ICF Professional Certified Coach, and the same person who answers the email.
What clients say
Clients put it better than we could
Google reviewsIn Michele's clients' own words, verbatim from their reviews.
Michele is an amazing coach! I needed a thought partner to solve a professional situation. Her thought provoking questions help me to see possible solutions and what I could influence and commit to. Talking with her was so easy and relaxing. …
Michele is a great coach. She challenged me to think differently about my role as a leader and those that I work with. Her approach was kind and supportive while still pushing me around the stories I was telling about myself. She pushed me to remain curious in all of the work I do.
Michele is an exceptional coach who has truly transformed my life. Her guidance and support have helped me find my confidence and voice, allowing me to become the woman I want to be in my new marriage and career. Michele's coaching has …
Licences and certifications
Credentials, verified on LinkedIn.
Not sure where you fit?
These are the situations that bring most leaders to the first conversation. Any one of them is a reasonable place to start.
Two departments keep having the same argument
Design a better conversationNobody is sure who owns what after a reorganization
Map the workThere is a conversation you keep putting off
Get ready for itYou have just stepped into a bigger role
Think it throughA handoff between teams keeps dropping
Fix the handoffA change effort is not taking hold
Find out whyPricing
Priced for the work, not for a package
Coaching is available as single sessions or packages (see Coaching Packages). Team coaching, consulting and facilitation are scoped to your organization.
Speaking has a published day rate of $5,000, described on the speaking page. Facilitation and offsites start at $5,000 per day, and every engagement is scoped after a free 20-minute discovery call.
You can also go straight to the 20-minute discovery call calendar.









