Michele Smith, MHA, PCC | Better Possibilities
Executive coaching and leadership team facilitation.
Michele works with CEOs, business owners, and senior leaders to address complex decisions, team conflict, and organizational change. Her approach combines executive coaching, business consulting, and facilitation with experience in finance, healthcare operations, and organizational improvement.
ICF Professional Certified Coach | Prosci Certified Change Practitioner
“It's arguably the best management learning I've had in my 30-year career.”
How the work starts
Most leaders arrive with a situation, not a service
You do not need to know whether you need a coach, a consultant, or a facilitator before you reach out. The work begins with the situation in front of you, and the right approach follows from that.
Two departments keep having the same argument
Design a better conversationNobody is sure who owns what after a reorganization
Map the workThere is a conversation you keep putting off
Get ready for itYou have just stepped into a bigger role
Think it throughA handoff between teams keeps dropping
Fix the handoffA change effort is not taking hold
Find out whyLicences and certifications
Credentials, verified on LinkedIn.
Services
Four ways to work together
Coaching for your own thinking and decisions, consulting for how the work gets done, facilitation for the conversations a group needs to have, and speaking for events. Michele delivers every engagement herself.
Executive coaching
For leaders carrying decisions that cannot be delegated: transitions, influence, assumptions, and the conversations that matter most.
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Business consulting
For situations where the process is the problem: handoffs that drop, measures nobody trusts, and change that will not stick.
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Facilitation
For groups that need to decide, align, or repair: leadership offsites, cross-functional sessions, and practical workshops.
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Speaking
For events and leadership teams: proposed topics, formats, and a day built around what your people need to practice.
Learn moreWhat leaders say about working together
“She has helped me focus and pivot making me a better leader, coach and boss.”
“It's arguably the best management learning I've had in my 30-year career.”
“After every call, I leave with concrete action items that make me feel accomplished, motivated, and confident moving forward.”
About
Work directly with Michele throughout the engagement
Michele's background spans finance, healthcare operations, Lean improvement, leadership development, and organizational change. That means she is comfortable with both the numbers and the people side of a problem. She is an ICF Professional Certified Coach and a Prosci Certified Change Practitioner, and she brings twenty years of watching how organizations actually behave to every conversation.
About MichelePodcast
Leadership Sound Bites
Short videos on leadership from Michele's YouTube channel, Leadership Sound Bites by Better Possibilities.
Latest episode, from the Leadership Sound Bites podcast
From the Leadership Sound Bites podcast
Coaching packages
One hour can change the trajectory
Buy a single hour outright, or talk with Michele about a pack of 3, 5, or 10 sessions. Every session is one-on-one with Michele, recorded with your permission, with follow-up actions afterward.
Tell me what is going on, and let's talk.
Book a 20-minute discovery call. We will figure out together whether coaching, consulting, facilitation, or something else is the right next step.